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Shipping and Delivery Policy

Last updated: May 17, 2026

This Shipping and Delivery Policy outlines the logistics frameworks, processing conditions, timelines, and transit details governing the shipment of physical items (such as Custom NFC business cards) sold through FlazeTap Inc.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping and Delivery Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FlazeTap Inc., 1st Floor, SN Venue, SG Road, Ahmedabad, Gujarat, India - 380015.
• Goods refers to the physical hardware assets offered for sale on our platform (such as custom laser-printed NFC business cards).
• Service refers to the digital hosting website and platform.
• Website refers to FlazeTap, accessible from flazetap.com
• You means the individual purchasing physical Goods through our checkout infrastructure, or the corporate business entity on behalf of which an individual executes a transaction.

2. Shipping Scope & Costs

100% Free Shipping Across India

• We provide 100% free domestic standard shipping across all valid pincodes and delivery zones throughout India.
• There are no hidden packaging, handling, or fuel surcharges added to your physical hardware order total at the time of checkout.

International Shipping

At this time, standard free delivery options apply strictly to destinations within the domestic borders of India. For bulk orders or specific distribution shipping requests outside of India, contact our support desk directly at support@flazetap.com to negotiate custom international logistics billing variables.

3. Processing and Delivery Timelines

Manufacturing & Configuration Window

Because every physical card is custom engineered, custom printed with your custom layout, and electronically paired with your custom dynamic dynamic profile, physical assets do not ship instantly.

• Production verification and hardware encoding take approximately 1 to 3 working days from the date your order layout files are submitted and payment is cleared.

Transit and Delivery Timeline

Once production passes our quality assurance checks, your package is handed over to our domestic logistics aggregate network partners (such as Shiprocket, Delhivery, or Blue Dart).

• Total expected delivery time across standard domestic regions is between 5 to 10 working days.
• Deliveries to remote areas, severe weather conditions, or unexpected regional logistics holidays may occasionally cause minimal transit variations.

4. Order Tracking Parameters

As soon as your custom NFC item is packaged and leaves our processing facility node, an automated tracking alert is transmitted directly to your registered platform email address.

• This tracking code will give you real-time visibility into the transit milestones of your parcel up until it is securely dropped off at your destination doorstep.

5. Delivery Address Responsibilities

• You are completely responsible for providing an accurate, verified, and complete mailing address (including house number, landmark, and valid 6-digit postal PIN code) along with an active mobile phone number during checkout.
• FlazeTap Inc. shall not be held liable for delivery failures, delays, or returned parcels caused by incomplete addresses, missing contact numbers, or extended user absences when couriers attempt verification drop-offs.

6. Damaged Shipments

If your parcel box arrives severely structurally compromised, punctured, or crushed by logistics handling, do not sign for or accept the delivery from the courier agent if possible. If accepted, take a clear unboxing video and report the damage to us within 48 hours at support@flazetap.com so our team can immediately process a complimentary hardware replacement order under our defect exchange framework.

7. Contact Us

If you have any questions, require real-time updates regarding order dispatch parameters, or need to correct a typo in your submitted shipping destination information, contact us immediately:

• By email: support@flazetap.com
• By visiting our administrative headquarters: 1st Floor, SN Venue, SG Road, Ahmedabad, Gujarat, India - 380015